Shipping policy

Shipping Policy

At Frostwood, we’re committed to delivering your order as quickly and smoothly as possible.

 

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Times

Estimated delivery times vary by location:

    •    Canada & United States: 7–15 business days

    •    International: 7–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Costs

We currently offer free shipping on all orders unless otherwise stated at checkout.

Tracking Information

Once your order ships, you’ll receive a confirmation email with tracking details. Tracking may take 24–48 hours to update after shipment.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. Frostwood is not responsible for orders shipped to incorrectly provided addresses.

If you have any questions about your shipment, contact us at frostwoodsupply@gmail.com